At Manscaaped, your satisfaction is our priority. If you’re not fully satisfied with your purchase, we’re here to help. Please review our return policy below for details on how to initiate a return or exchange.

Return Eligibility
To qualify for a return, the following conditions must be met:

Timeframe: Return requests must be submitted within 30 days of receiving your order.
Condition: Items must be in their original condition—unused, unopened, and in their original packaging, including any accessories or manuals.
Proof of Purchase: A valid order confirmation or receipt is required.
Quality Issues: If the return is due to a product defect or damage, supporting photos or documentation must be provided.
Non-Returnable Items
The following items are not eligible for return:

Products that have been opened or used.
Items purchased during clearance or promotional sales, unless defective.
Return requests submitted after the 30-day window.
How to Initiate a Return
Step 1: Contact Us
Email our customer service team at manscaaped@xyz.com with the following details:

Your order number.
Reason for the return.
Photos or documentation (if applicable).
Step 2: Approval & Instructions
Our team will review your request within 1-2 business days. If approved, we’ll provide you with a return address and instructions for shipping the item back.

Step 3: Ship the Item
Ensure the product is securely packaged to prevent damage during transit.
Use a trackable shipping method to send the item.
Customers are responsible for return shipping costs, except in cases of product defects or errors on our part.
Refund Process
Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7-10 business days and credited to your original payment method.
Exchanges
If you wish to exchange an item:

Follow the same process for initiating a return.
Once approved, we’ll process the exchange and ship the replacement item after receiving the original product.
Return Shipping Costs
Defective or Incorrect Items: Manscaaped will cover the cost of return shipping.
Other Returns: Customers are responsible for shipping costs for returns due to personal preference or changes of mind.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at manscaaped@xyz.com with photos and a description of the issue. We’ll resolve the matter promptly.

Contact Us
For any questions about our return policy, feel free to contact us:
📧 Email: manscaaped@xyz.com

Thank you for shopping with Manscaaped! We’re committed to providing the best experience and appreciate your trust in us.